¿Está Arlo con problemas?

@ArloSmartHome My outdoor cameras stopped working 3 months ago and have been waiting on the replacements for 2 months. Any help at all here?

@ArloSmartHome Worst customer service ever! Couldn’t understand the rep. All he did was read from a script. You need a number for billing questions

The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome @NETGEAR #Arlo #Netgear

The alert video is not saved, my country was not added to the system, I bought the camera in December 2020 and so far my country has not activated, why was I not informed of this big problem before buying @ArloSmartHome #Arlo

@ArloSmartHome @mbmcrae @reviewed You should tell your customers to look at your "Ask the Arlo Community" section prior to purchasing any Arlo products. It's full of complaints, issues, broken features, and no support. Even if you submit a ticket, it goes nowhere. #WorstCustomerServiceAwards

@mbmcrae Arlo customer service is trash. I have had to submit 3 tickets for the same thing, no updates from your company, a ticket lasting over 13 months, the entire duration of my subscription. @ArloSmartHome is the worst and should be seen as false advertisement at this point.

@ArloSmartHome Are the Pro 4 Cameras recording to onboard storage and uploading when clips are requested or immediately uploading the footage after it is captured? We are planning about 20 of them for a property with very poor internet up in the mountains

@ArloSmartHome nice work. On hold for support and support disconnects...I dial back in and “I’m sorry, support is closed for today”. Terrible support

@ArloSmartHome These forced popups, are the reason I've started using even network wide software/hardware anti-tracking, phoning home and ad blocker tools. It's been a **** tier experience can't wait to throw your **** in the recycling for a company that isn't like this.

@ArloSmartHome goddamn you mf's and your ******* non stop popup ads in your app and on the desktop, you ******* pieces of ****, **** you

@ArloSmartHome You have an outage in your 2 factor authentication system. Please address this immediately - we are unable to login from a laptop! NO text is sent with the code. Ongoing issue for hours.

@ArloSmartHome can you please help via dm. Arlo is not recognizing my email when I try to log in. The message I get is “no such email “ yet Arlo writes to me on that same email

@ArloSmartHome DO NOT BUY. You must have a subscription for product to work pro3 and up. The direct storage is trash. Takes forever to load and u have no idea what triggered the camera. They should offer free 3-day recording at least. DO NOT buy unless U want to pay a monthly fee.

@ArloSmartHome How many support tickets do I need to raise? I have raised 7 already, but none has fixed the problem. Smart detection is bugged. It is a long issue that needs full attention ASAP.

I did research on video doorbells before I purchased @ArloSmartHome and I am really not thrilled with it. I've put in a few support tickets because it either goes off for anything and everything OR it lets people walk around my front porch without notifying me. WTF

@ArloSmartHome I just had the worst customer service experience of my life by calling Arlo’s tech support. Please do yourself a favor and buy any other brand!

@ArloSmartHome Keeps disconnecting with "Not connected to internet error msg" when I'm using my data and not on Wifi. FYI, can't be on Wifi all the time. Attempting to re log back in several times is very frustrating 😠😠 Tried uninstalling and reinstalling the App no help.

@ArloSmartHome what's up with the broken @amazon echo skill? Those @ring cameras are looking pretty good these days. Just say'n.

@ArloSmartHome I would like to now cancel because of an extended delay. I’m told that the order is in fulfillment and there is no flexibility on the standard cancellation policy, yet I am asked to make an exception without regard to the impact on me. Seems only fair. Please help.

@ArloSmartHome I opened a case and was given instructions to go through which did not resolve. Upon updating the case several times no one has responded back again. I’m still under warranty but can’t get any help

@ArloSmartHome help. How to subscribe using an IOS device????

@ArloSmartHome @CEOAction Strategy without actions = failure. You need to increase the effort to fix the smart detection system as your subscription bundles mislead the customers with fake promises. #EpicFailure

@ArloSmartHome @CEOAction Good for you. Now fix your buggy app and get your company profitable.

I submitted a support request to @ArloSmartHome on the 13th and haven't gotten any response yet. It's been three days 🙁. That's not very confidence inspiring for a system that's supposed to help protect my home.

@ArloSmartHome is there a known issue with your website? Attempting to log in and as soon as I do, it logs me back out and then asks me to re-verify, but still doesn’t let me in.

@ArloSmartHome @HomeDepot Fix your direct storage problem. It’s horrible. I shouldn’t have to pay for a subscription. You tricked me and failed to identify that Pro models will not get 7-day streaming free. That info is hidden. I’m extremely upset with your business practices. DO NOT buy until they fix

@ArloSmartHome Do nothing buy. Their high end cameras have to have a paid subscription. Their direct storage is a joke and you can’t access it away from ur home. DONT BUY until they fix this crap.

@ArloSmartHome do not buy Arlo. I have pro3. You have to pay 4 a subscription to view videos. U can use thumb drive but U have to download video, there’s no visible thumbnail and it’s not an instant download. DONT BUY. This is UR warning. They need to fix this

@ArloSmartHome recently I have been getting double notifications for every alert. On Android and Apple phones. I've reinstalled the app & no change. Help? Thanks!

@ArloSmartHome Fix your arlo smart subscription issue. Users are without camera's recording and can not subscribe for arlo smart plan. It's been a week and on going issue from last year. Arlo should not only spend money to sell new products instead fixing existing one first.