¿Está Arlo con problemas?

@ArloSmartHome Super let down by your technology. I’ve got a case open and I’m still waiting for an escalation point to reach out.

@ArloSmartHome Recent update has eliminated access to cameras with 15% (or lower) battery power. This is a NEW PROBLEM and needs to be fixed - we should have access to our cameras until they reach 0% battery as in the past!

@ArloSmartHome Soon to be zero products if you continue with the forced, and terrible implementation of your 2nd-factor authentication at the end of this month.

@ArloSmartHome 65 minutes on hold and still no help

@ArloSmartHome what good is your tech if I can't get someone to help me with a 16 camera order? Covid is no excuse for no service.

@ravives @ArloSmartHome @HomeDepot Garbage company. They won’t respond to or assist customers. Just keep selling and then hide and block any posts or comments.

@rayrobnate @ArloSmartHome @HomeDepot Terrible. They will be out of business in 1-2 years. Someone will buy them out and do it right.

@gchpx @ArloSmartHome @HomeDepot Worst customer “service” I’ve ever witnessed.

@ChristopherCJH1 @ArloSmartHome @HomeDepot It’s a junk product. Mine have never worked. I’ve thrown good $ after bad. I plan to trash it (or recycle if anyone will accept it) and go with a competitor tomorrow.

@bmhud @ArloSmartHome Oh they won’t do squat. It’s just a front to make it look like they help users but they couldn’t give a crap. Just make a new product and sucker in a bunch of new users.

@ArloSmartHome is anyone working??? My arlo cameras go offline and I can’t reach anyone from support??

Sick of @ArloSmartHome camera now. Never keep paired to the base unit and much through batteries at a rate that will create a dead battery mountain the size of Mozambique. Terrible. Need to find a better alternative.

@ArloSmartHome has to have the most useless customer support I've ever come across. My "case" on their portal has not been responded to in weeks, and the portal itself is up and down like a ****'s knickers. Really unimpressed and urge others to buy elsewhere.

@ArloSmartHome Way to go in harassing your loyal customers. Checkout case 41937739. Even the manager couldn’t issue RMA of a baby product that went dead when it was in warranty but now it’s out of warranty for few weeks. Not buying another Arlo #worstcustomerservice

@ArloSmartHome I have attempted to update my open case four times and your rep refuses to answer. Am I supposed to just throw out the cameras and base system or can I PLEASE get some help?

@AEWPete @ArloSmartHome It’s been terrible the last few weeks for me, before then, perfect.

How can @ArloSmartHome say there is nothing wrong but many of their #Pro3 customers aren’t getting recordings at night for the last few weeks? They have terrible customer service and we are regretting switching to them.

@ArloSmartHome @HomeDepot We have hours over months into this. Up have resolved nothing and left is without security. Your offshore help is nothing but reading off s screen. Simple logic would exclude some of the steps they have us repeat each and every time because you have no concern at all for your

@ArloSmartHome @HomeDepot Soms from your offshore tech support started me at step one, even tho we have a case#. In fact we have many. This is the same issue from months ago when you sent thru a software update to the cameras that made then trigger incessantly for motion, even tho we have motion deselect

@ArloSmartHome I have had the same software issue for months rendering$1500 worthless. You have had no chat support for months. I'm# 17 in cut 1 pm EST. THERE IS NO SERVICE NO RESOLUTION

@ArloSmartHome Bummer that @ArloSmartHome doesn’t stand behind it’s products. Broken cam out of the box and no replacement in sight. #fail

@ArloSmartHome I received a defective camera and filed for an RMA (Case Number: 41932580). Why do I have to pay for shipping? It is not my fault that unit is bad.

Yeah, @ArloSmartHome cameras are garbage. What a waste of money.

@ArloSmartHome having a terrible time getting Arlo Smart service code for new video doorbell. Can you help?

@ArloSmartHome cameras and bas station have not worked properly since mid-August and the customer support has been terrible. I want a refund on this junk

@ArloSmartHome EASILY has the worst technical support team among all #HomeKit compatible devices! #Apple #SmartHome

@ArloSmartHome Bought a top of the line (supposedly) camera system from you and suddenly it stops recording at night?? Apparently lots of other customers have had the same problem. No solution online or via a support chat which was disconnected. Case 41928326.

@ArloSmartHome Arlo, such a good hardware, but such a bad software. When the PD will fix these bugs.

@ArloSmartHome I have set up two step authentication on my device. Now every time my partner tries to access it, I have to approve him even though he’s listed as an admin on the Arlo profile. Is there a fix for this?

@ArloSmartHome Concerning issue with my cameras would really like to get some response with regarding recording. Disappointing situation right now ....