¿Está Arlo con problemas?

@ArloSmartHome award for worst customer service goes to you! Congratulations 🙃

@ArloSmartHome I am helping an elderly neighbor put up his cameras with your mobile service. Some came with arlo sim and a few didn't. We can't seem to get anyone to help us. We need sims to activate the other cameras. Some guidance would be great. Were to buy?

@ArloSmartHome put through a service request on Sunday and still waiting on a reply. Can't get our cameras or base to connect through the app or online. How can I get help?

@curryspcworld @ArloSmartHome Can you help me with my order been on the phone over an hour and still nothing

@chimpiemunki @TeamKnowhowUK @ArloSmartHome Me too ! They respond quick enough if you leave a bad word but the minute you want you problems solved they go silent again. My patience has run thin been trying to resolve this for a week now, and Rory wanders why we are angry

@curryspcworld @ArloSmartHome Your customer service is in a mess, your ordering system is broken with nothing actually arriving.

@TeamKnowhowUK @ArloSmartHome @curryspcworld There are several DMs that have been ignored. I have now cancelled the order and submitted an INR request to paypal. Worst customer service I've ever dealt with, never again.

@curryspcworld @ArloSmartHome If it's not a ps5 I don't give a ****

Hello all another if you out there have @ArloSmartHome this service is the most unsafe service I’ve ever seen . They do nothing to help but tell you to buy more product . The Arlo dies in less than a year , snd now no ones responding. Covid? ? ?no to arlo

@ArloSmartHome Your security cameras are garbage and do not work.

@ArloSmartHome your app is terrible. When I’m away from home and want to connect to one of my cameras, it should work instantly, and every time. You’ve failed, and there are competitors. That’s capitalism.

Hey @ArloSmartHome now that you have totally broken the app with your rubbish 2FA attempt... are you going to fix things??

@ArloSmartHome worst home security cameras out there. I can’t believe a product like this exist

@ArloSmartHome my app is not working, it’s not showing me any recordings! i need help with this

Hey @ArloSmartHome despite your cameras not working very well I’m trying to like your product but getting 2 and 3 promotional emails a day is a bit much. That isn’t helping.

@ArloSmartHome , my video library currently isn’t accessible. Any idea on a turnaround time for a fix?

@ArloSmartHome I’m getting an “There was an error obtaining your library. Arlo team is working on this issue.” message. When/how can this be resolved?

Pic isn't clear as @ArloSmartHome ArloQ video is so compressed it's doesn't give 1080 anymore. It's so bad it's almost unusable. Only use it to see if anyone entering the property. Even during the day you can't tell who someone is 2 metres away. Faces pixelated! Don't buy Arlo.

@ArloSmartHome I had to completely set up my Arlo cameras again because they suddenly stopped working with AppleHome. I got it done but need on the Arlo website to add my cameras to the Arlo Plus subscription. The Verify Device step on login doesn't work at all. (push or email)

@ArloSmartHome I need help!

@ArloSmartHome Just been on with your support chat about stolen camera. Once they discovered it was purchased from Amazon they declined to help. I have loads of Arlo stuff and this is a crap way to treat loyal customers - regardless of where they bought the kit

@ArloSmartHome the worst customer service. Was on hold for 2 hours and 15 minutes only to have the call disconnected.

@ArloSmartHome I sent my in laws a request to access one camera on my system. I sent them the email invite and they got the app and set up an account. Now when they open the app, it wants them to set up an arlo system. They just want to view mine, not set one up. Help please.

@ArloSmartHome So my replacement is set up and working but the battery has drained 40% in a lil over 24 hrs. The solar panel charger seems to do nothing. Now I gotta worry abt short battery life and a solar charger that does nothing? C'mon guys, wtf?

@EufyOfficial Are there any plans to offer solar panels we can plug directly into the cameras so we don’t have to take them down to charge every 200 days or so? Similar to how @ArloSmartHome does it with their cameras?

@ArloSmartHome help! I bought 6 ultra 2 cameras but when I change the settings away from super wide 180 I can’t change back! I’m stuck at 155 or 120. Also can I use 2 base stations? Thanks!

@ArloSmartHome How can I open a support ticket? I'm having an issue with Arlo and Google Home Assistant.

@ArloSmartHome @ask_Arlo still waiting for a reply regarding your poor UK customer service and your faulty goods also blaming @Duracell saying the batteries are different in England and the US despite saying the doorbell is compatible

@ArloSmartHome @ArloSucks typical Arlo garbage. Don’t think I’ve seen a thumbnail update properly despite their being footage and a crap lod of it. Plus it’s not recording and missing things anyway. If I were paying for it I would be even more pissed off. #stayaway #arlo

@dflieb @ArloSmartHome it's maybe not the android app itself as opposed to the hardware but it takes a good 10-15 seconds to show a live feed from a single camera and the Google home integration has been broken for months with no sign of a fix.